Across a broad range of priorities, the San Francisco Insights survey finds a city marked by optimism and civic pride, highlighting shared priorities for San Francisco’s future. The results point to a clear consensus on the central role a strong economy plays in shaping the city, while also shedding light on its strengths and challenges.
San Franciscans See Business as Essential to the City’s Future
San Francisco voters broadly support a strong business environment. They tend to see business as a driver of jobs, opportunity, and the city’s overall health.
Nine in ten voters agree that attracting and retaining businesses is important to San Francisco and that a positive business climate is essential to the city’s future. There is also broad agreement that large businesses are important employers. Most voters support keeping business taxes competitive with other cities as a way to retain businesses in San Francisco.
Views on San Francisco’s Business Environment
Total AgreeTotal Disagree
Attract & retain businesses in SF
66%23%2%7%2%
89%
9%
Positive business climate essential
57%30%2%8%3%
87%
11%
Large businesses are important employers
45%37%3%10%5%
82%
15%
Competitive business taxes help SF retain businesses
36%28%12%14%10%
64%
24%
Strongly Agree
Somewhat Agree
Somewhat Disagree
Strongly Disagree
No Response
Among those who work in-person, three-quarters work in San Francisco, while one-quarter commute outside the city, and nearly two-thirds are in the office four or more days a week. This underscores the continued importance of local jobs, employers, and economic activity anchored in the city.
Innovation and the Next Chapter of Growth
Innovation remains a defining part of San Francisco’s identity—and a source of optimism about its future. Most voters agree that San Francisco is a center for innovation, and nearly two-thirds say it is exciting that the city is a hub for AI and technology innovation.
San Francisco as a Center for Innovation
Total AgreeTotal Disagree
San Francisco is a center for innovation
45%36%2%12%5%
81%
17%
It’s exciting that San Francisco is a center for artificial intelligence (AI) and technology innovation
32%31%6%14%17%
63%
31%
Strongly Agree
Somewhat Agree
Somewhat Disagree
Strongly Disagree
No Response
About half of San Francisco voters say they regularly use AI in their work or daily lives. They are also open to new technologies in everyday life, with two-thirds viewing driverless rideshare services like Waymo favorably.
Favorability of Driverless Rideshare Services
Total AgreeTotal Disagree
Driverless rideshare services like Waymo
30%35%1%14%20%
65%
34%
Strongly Agree
Somewhat Agree
Somewhat Disagree
Strongly Disagree
No Response
Together, these findings suggest that innovation is not only part of San Francisco’s brand, but a shared civic asset.
Optimism About San Francisco Today
San Francisco voters are broadly optimistic about the city’s direction. 69% say San Francisco is headed in the right direction, and 65% rate their quality of life as excellent or good.
Direction of San Francisco Today
Right DirectionWrong Track
Right direction 69%Wrong track 30%
69%30%
Overall Quality of Life in San Francisco
Total PositiveTotal Negative
Excellent 17%Good 47%Only fair 25%Poor 11%
64%36%
Large majorities describe San Francisco as one of the greatest cities in the world, full of possibilities, welcoming, and home to extraordinary people—reinforcing a deep sense of pride in the city’s identity.
Perceptions of San Francisco Today
Total AgreeTotal Disagree
SF is a great place to visit for tourists
48%32%1%12%7%
80%
19%
SF is one of the greatest cities in the world
48%30%2%12%8%
78%
20%
SF has extraordinary people
43%38%4%10%5%
81%
15%
SF is full of possibilities
43%38%1%12%6%
81%
18%
SF is welcoming
30%38%1%21%8%
68%
29%
Strongly Agree
Somewhat Agree
Somewhat Disagree
Strongly Disagree
No Response
Core Challenges Persist: Housing Affordability and Street Conditions
Despite growing optimism, voters remain clear about the challenges facing San Francisco. Housing affordability and availability stand out as the most significant constraints and remain among the biggest barriers to growth. Concern about housing is nearly universal and consistent across age and housing type.
Ratings of Housing Affordability and Availability in San Francisco
Total AgreeTotal Disagree
Housing availability
3%9%32%56%
12%
88%
Housing affordability
1%6%17%76%
7%
93%
Strongly Agree
Somewhat Agree
Somewhat Disagree
Strongly Disagree
No Response
Street conditions remain another significant concern, particularly cleanliness and public safety. Voters frequently point to practical improvements—such as adding more public restrooms and trash cans, regular street cleaning, and removing graffiti—as steps that would improve how they perceive the city. While improvements are visible, these day-to-day conditions continue to shape confidence in the city and overall livability.
Ratings of Cleanliness and Safety in San Francisco
Total AgreeTotal Disagree
Cleanliness
3%29%36%32%
32%
68%
Safety
11%43%28%18%
54%
46%
Strongly Agree
Somewhat Agree
Somewhat Disagree
Strongly Disagree
No Response
What San Franciscans Value and Why These Matter to Employers
San Franciscans place the highest value on the features that make the city livable, connected, and distinctive. Parks, public transit, restaurants, neighborhood retail, and cultural amenities consistently rank as essential to quality of life.
Public transit stands out as both a daily necessity and strengthen the city. Nine in ten voters say public transit is important, and three-quarters report using it in the last month, underscoring its central role in everyday mobility. These systems are widely used and highly valued, providing access to jobs, schools, neighborhoods, and recreation across the city.
Ratings of Public Transit Systems: Muni and BART
Total AgreeTotal Disagree
Muni buses and light rail
39%40%1%13%7%
79%
20%
Bay Area Rapid Transit (BART)
32%44%1%13%10%
76%
23%
Strongly Agree
Somewhat Agree
Somewhat Disagree
Strongly Disagree
No Response
Beyond transit, nearly all voters say parks and open space are important to them, and similarly large majorities place high importance on restaurants and neighborhood retail. Cultural and civic amenities are also important: strong majorities value museums and art galleries, libraries, live music, and access to hiking and walking trails as part of what makes San Francisco a place they want to live.
The amenities and quality-of-life features San Franciscans value are the same ones that help attract and retain a talented workforce, reinforcing the connection between livability, economic vitality, and the city’s long-term success.
Importance and Recent Use of San Francisco’s Amenities and Services
Important (%)
406080100
Parks: used by 75%, important to 96%
Restaurants: used by 88%, important to 94%
Transit: used by 75%, important to 91%
Neighborhood retail: used by 78%, important to 88%
Hiking trails: used by 62%, important to 82%
Libraries: used by 52%, important to 81%
Museums: used by 50%, important to 79%
Farmers markets: used by 57%, important to 74%
Beaches: used by 58%, important to 71%
Schools: used by 22%, important to 70%
Live music: used by 40%, important to 68%
Theater / Dance: used by 30%, important to 65%
Downtown retail: used by 50%, important to 60%
Bike paths: used by 40%, important to 55%
Sporting events: used by 20%, important to 48%
020406080100
Used in Last Month (%)
San Franciscans also express strong support for the city’s professional sports teams. Favorability is high for the San Francisco Giants and Golden State Warriors, and notably strong for the Golden State Valkyries, whose early support stands out after just one season.